At some point, we may need to help our clients beyond that that we can do as a coach. In these cases, we can refer either to clinical (eg. doctor), or non-clinical support areas. Some people may not feel comfortable seeking clinical support. In this case, the non-clinical support should be sought.
This list is always going to be a work in progress and is accurate as at 28 Jan 2021. If you would like your resource to be included in this list then do get in touch.
Phone services are a good place for support as it usually offers quick access to a person that will listen. They allow you to speak freely and openly about the challenge that you are facing. They are therefore ideal in cases of distress, suicidal thought, overwhelm or when feeling at risk.
Provides confidential, non-judgemental emotional support for people
experiencing feelings of distress or despair, including those that could
lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.
Telephone: 116 123 (24 hours a day, free to call)
Telephone London: 0808 802 58 58 (open 7 days a week, 5pm to
Telephone Nationwide: 0800 58 58 58 (open 7 days a week, 5pm to
Webchat: (open 7 days a week, 5pm to midnight)
Mind provides confidential mental health information services.
With support and understanding, Mind enables people to make
informed choices. The Infoline gives information on types of mental
distress, where to get help, drug treatments, alternative therapies and
advocacy. Mind has around 140 local Minds providing local mental
Telephone: 0300 123 3393 (9am-6pm Monday to Friday)
Provides expert advice and information to people with mental health
problems and those who care for them, as well as giving help to health
professionals, employers and staff. Rethink also runs Rethink services
and groups across England and Northern Ireland.
Telephone: 0300 5000 927 (9.30am – 4pm Monday to Friday)
Saneline is a national mental health helpline providing information and
support to people with mental health problems and those who support
Telephone: 0300 304 7000 (4:30pm-10:30pm)
Provides resources to help young people who are having suicidal
Telephone: 0800 068 41 41 ( Mon-Fri: 10am-10pm, weekends: 2pm-10pm)